Grow your eCommerce store with WhatsApp
Send marketing campaigns, setup automations, automate customer service with TextYess AI.
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Killer features that drive real results for eCommerce brands with AI
Marketing
Send targeted WhatsApp campaigns and automations
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AI Assistant
Reply to your customers 24/7 in a few seconds, automatically
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Text to buy
Allow your customers to buy by sending a WhatsApp message
Instantly track all
the revenues from WhatsApp
Book a Free Demo
How eCommerce brands
turn WhatsApp messages into orders
Check out some results from conversational commerce pioneers
Why eCommerce brands love TextYess
Luigi Ditano,
CEO @Ditano
Giovanni Caruso, Marketing Manager @ProLon
Alberto Magi,
Founder @OlimpiaHome
Fabio Schiavi, eCommerce
Manager @Layla Cosmetics
Alberto Grigolo, CRM
Manager @Dalfilo
Start 7-day free trial to see the benefits of WhatsApp.
21.000 AI Replies/Year
Frequently Asked Questions
Sure! You can edit the prompt and educate the AI WhatsApp-Assistant as you like.
Our AI WhatsApp-Assistant is not just a passive responder but a proactive assistant akin to an in-person sales associate at a physical store.
It customizes its interactions based on each customer's behavior, search history, purchase records, and segmentation.
TextYess AI Assistant can also generate links to checkouts, send product photos, send order tracking links, listen and understand audio on WhatsApp from your customers, and more.
Not much! You have to insert your eCommerce URL and connect your own phone number for WhatsApp integration.
Are they able to independently seek assistance?
Of course! We will put references to WhatsApp directly on your site, so customers will easily find the AI Shopping-Assistant.
You're free to include any number of Q&As. The more Q&As you incorporate, the more autonomous your assistant becomes in responding. We offer ready-to-use templates for frequently asked questions. Should your assistant be uncertain of a response, it will seamlessly transfer the conversation to a live agent.
Of course! A human can directly intervene in the chat and replace the AI Assistant. The human can intervene within a 24h time window from when the customer last sent the message.
Conversations are 24-hour message threads between you and your customers. They are opened and charged when messages you send to customers are delivered.
When a customer messages a brand, that's an inbound conversation. By definition it is a 24h session called a customer service window. If you are within the window, you can send messages free of charge.
An outbound conversation is a conversation initiated by the business to a customer on WhatsApp which lasts 24h starting from when the message was received on the recipient's phone. Examples of outbound conversations are Abandoned checkouts, Post purchase flows and WhatsApp campaigns. All Outbound conversations on WhatsApp API have an initial cost, besides that cost all messages within the 24h slot will be free of charge.
You can send unlimited outbound conversations, at the beginning of using TextYess and thus the WhatsApp API, there are structural limits. You will be able to contact a maximum of 1.000 users per day. Past that limit the next step will be 10.000 and then unlimited.
You will automatically be promoted to a higher level based on the volume and quality of messages sent.